Here is a quick tip (and a bit of really good advice), on analyzing the efficiency of individual schedule start times for employees working in 24-hour job classes with variable hourly demand – never start employees during time periods when demand for service is falling.
Before you dismiss this advice as being a bit too simplistic for analysis, take a look at the current start times scheduled for your Table Games Dealers, Slot Attendants, and Casino Cocktail Servers as compared to either forecasted or historical actual hourly volume demand. If you see scheduled starts occurring when demand for service is trending down (say, between midnight and 5:00 AM), then the overall efficiency of the daily schedule is usually reduced. Try adjusting these scheduled start times either forward or back while maintaining your desired minimum and peak staff counts and you may find that you need fewer overall scheduled hours to hit your daily staffing targets.
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